AI customer service platforms in 2026 are shifting from just assisting agents...

https://romeo-wiki.win/index.php/What_Does_%22Pay_for_Resolutions_Not_Seats%22_Mean_in_Practice%3F

AI customer service platforms in 2026 are shifting from just assisting agents to actually resolving issues on their own. Teams are hitting up to 70% automation within a week, cutting costs from $3 per interaction down to under $0.50