AI voice agents are changing phone support by reducing end-to-end latency,...

https://ricardosinterestingwords.swiftnestly.com/posts/how-to-run-an-ai-voice-agent-pilot-without-risking-the-whole-support-line

AI voice agents are changing phone support by reducing end-to-end latency, making conversations feel quicker and smoother. Features like barge-in let customers speak anytime without waiting, speeding up interactions