Fake reviews can trash your hard-earned reputation, but you aren't powerless....

https://www.scribd.com/document/1017146946/Ex-Employee-Fake-Reviews-How-to-Handle-Retaliation-Without-Losing-Your-Cool-179179

Fake reviews can trash your hard-earned reputation, but you aren't powerless. Start by documenting evidence that proves the review is fraudulent. Next, flag the post for platform removal using those records