How Dispensary Managers Can Measure Decision Backlog Aging
https://daltonsywc237.talesignal.com/posts/how-to-measure-cannabis-store-profit-volatility-month-to-month
For cannabis stores and dispensaries, decision backlog aging is a management problem rather than a reporting exercise. Decision items become risky when the same refund, staffing choice, or customer issue survives multiple handoffs