Published News

Virgin Australia Name Change & Correction Policy – Rules, Fees & Process

https://sites.google.com/view/virginaustralianamechanges/home

This guide explains how name changes and corrections work on Virgin Australia flight bookings, including what updates are allowed, possible fees, and how to request changes. Minor Name Corrections Virgin Australia generally allows small corrections when the same passenger is traveling. These may include: Fixing spelling mistakes or typing errors Correcting first and last name order Adding or removing a middle name to match passport details Minor corrections are usually easier to process if requested soon after booking. Major Name Changes Tickets cannot be transferred to a different person A complete name change may require cancelling the ticket and booking a new one Significant changes are subject to fare rules and availability Legal Name Changes If a passenger has legally changed their name (for example due to marriage or divorce), updates may be possible with supporting documents such as a passport or legal certificate. Fees & Fare Differences Minor corrections may be free or involve a small service charge If the ticket needs to be reissued, fare differences may apply Flexible fares usually offer more change options compared to sale or promotional fares How to Request a Name Change Name corrections can be requested by: Managing the booking online (if eligible) Contacting customer support Speaking with the travel agent if the booking was made through a third party Important Guidelines Changes must be completed before check-in The name on the ticket must match the government-issued ID or passport Codeshare or partner airline flights may have additional restrictions Helpful Tips Double-check passenger details immediately after booking Request corrections as early as possible Keep legal documents ready if updating due to a name change